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Management and Quality Assurance in Laboratory Practices

NQF Level 5, 5 Credits towards a Certificate in Management

Laboratories are known as cost centres, therefore, it is important that laboratories are managed in an efficient productive way that eliminate costs. Laboratory Management is responsible for providing advice and information to scientists on health and safety, particularly on how to carry out risk assessments and implement sufficient control measures.

The Laboratory function, workflow, roles and costs need to be streamlined to better deliver results and meet productivity goals. A further major function of Laboratory Management is the overseeing of shared equipment servicing, replacement and the purchase of new equipment to facilitate the needs of researchers.

This workshop will provide learners with a practical view to manage the entire value stream in the laboratory effectively by reducing the operating expenses and provide an integrated and logical approach to help learners to effectively navigate decision-making in the laboratory industry. Learners will be understanding the methods on how to achieve quality control, effective performance measurement and ensure the consistency of work,

  • Exploring winning strategies to manage financial, budget and time constraints in the laboratory field
  • Leveraging laboratory performance by adopting ISO standards and achieving international accreditation
  • Monitoring productivity performance and encouraging continuous improvement in productivity through staff training and development
    Gaining the necessary edge over competitors through successful quality management
  • Ultimately managing performance for staff retention and optimal performance
  • Incorporating health and safety into the overall risk management framework for a streamlined approach
  • Matching your audit system to essential ISO requirement – ISO / IEC 17025

This Training Programme is Aligned to SAQA US 252020 Create and Manage an Environment that Promotes Innovation NQF level 5, 6 Credits

  • Chief Analysts
  • Chief Scientists
  • Chief Chemists
  • Forensic Analysts (for laboratories)
  • Chiefs of Research
  • Systems Managers
  • Quality Control and Assurance Managers
  • Head of Departments, Laboratory Directors/Managers, Chief Scientific Officers, General Managers, of:
    • Testing Laboratories
    • Analytical Services
    • Scientific Services
    • Quality Assurance
    • Quality Control/ Systems
    • Technical Assurance/ Services
    • Research and Development

This course is rated at an NQF level 5. 20 Credits towards a Higher Certificate Management. A Competency certificate can be earned, subject to successful completion of the POE/ Assessment in the specified period stipulated at the event. If a participant chooses not to complete the assessment, he/she will receive a certificate of attendance only

This workshop is aligned to the following unit standard(s)

  • Create and Manage an Environment that Promotes Innovation – SAQA US 252020

Our Accreditation Partner

In terms of the Higher Education Act, all courses and programmes offered by Business Schools resort under the Council on Higher Education’s Quality Committee (CHE QC) for assessment and quality-assurance purposes. All courses offered by Southern Business School are registered through the prescribed higher education processes and are subject to internal quality assurance processes as far as moderation, assessment and accreditation are concerned. When short courses are aligned to modules of formal academic programmes of  Southern Business School, or SAQA Registered Unit standards, they are credit-bearing short courses. This status is also described in the Criterion Guideline document for Short Courses” from SAQA

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    Feb 24 - 28 2020


    8:30 am - 4:30 pm

    Local Time

    • Timezone: America/New_York
    • Date: Feb 24 - 28 2020
    • Time: 1:30 am - 9:30 am
    Premier Hotel O.R. Tambo


    Premier Hotel O.R. Tambo
    73 Gladiator Street, Kempton Park Gauteng
    Intelligent Africa


    Intelligent Africa
    +27 12 997 7676


    • Edward Moses
      Edward Moses
      MPH, MSc Project Management, PGDip Project Management, Dip Lab Tech

      Edward is a Quality Improvement Advisor with over 15 years’ experience in Healthcare Quality Improvement and 10 years’ experience in Quality Control and Quality Assurance. He is a QI Advisor trained by IHI and an ISQua QI Expert. He developed a quality improvement curriculum for training District Health Management Teams for MaiKhanda Trust. Edward has also been a lead facilitator for IHI’s Quality Improvement Leadership Methods, training healthcare leaders. Before joining MaiKhanda trust Edward previously worked for Lafarge as a Laboratory Chemist and Statistical Process Control Analyst, Pharmanova Pharmaceuticals as an Analytical Chemist and Rainbow Paints Ltd as a Laboratory Supervisor. He has gained vast experience in Statistical Process Controls, Quality Control and Quality Assurance from his past employment. He is also a certified ISO 9001:2000 internal auditor certified by SGS. Edward’s experience in industrial laboratories developed his skills in Laboratory Safety Standards using ISO 17025; Good Laboratory Practice; Root-Cause-Analysis Techniques; Laboratory planning, organizing, leading and controlling; and more.

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