Generic Management
SAQA ID: 57712 Public Administration (Learning Programme ID 58344) Further Education and Training Certificate Level: 4 Credits: 150 Duration: 1 Year
This qualification lays the foundation for the development of management qualifications across various sectors and industries. It specifically develops management competencies required by learners in any occupation, particularly those who are currently operating as junior managers.
The qualification introduces key terms, rules, concepts, principles and practices of management that will enable learners to be informed managers in any occupation. It has also been developed to enable managers or prospective managers to access higher education and provide flexible access to life-long learning.
- Develop plans to achieve defined objectives.
- Organise resources in accordance with developed plan.
- Lead a team to work co-operatively to achieve objectives.
- Monitor performance to ensure compliance to a developed plan.
- Make decisions based on a code of ethics.
PROGRAM OUTLINE
Module 1 Planning and Goal Setting
Module 2 Time Management
Module 3 Team Building
Module 4 Meeting Skills
Module 5 Budgeting
Module 6 Customer Service
Module 7 Problem Solving
Module 8 Administration Management
LEARNING ASSUMED TO BE IN PLACE:
- Communication at NQF Level 3
- Mathematical Literacy at NQF Level 3
- Computer Literacy at NQF Level 3
Assessment: The purpose of the qualification is achieved via demonstration of competence in terms of the exit level outcomes, which in turn are a function of the associated unit standards. Candidates will be assessed in an integrative manner per exit level outcome according to the qualification rules.
A Services SETA Certificate & Services SETA Statement of Achievement will be awarded to all delegates who successfully complete all portfolio requirements
or
A Services SETA Statement of Achievement will be awarded to all delegates who successfully complete some, but not all, of the modules’ portfolio requirements. The Statement of Results will only reflect the modules successfully completed
